Privacy Policy

Effective Date: April 08, 2025

Coyote Entertainment Ltd (“we,” “us,” or “our”) operates the website coyotegroup.org (the “Website”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, interact with our services, or contact us.

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Contact Information: When you make a reservation, sign up for events, or contact us, we may collect your name, email address, phone number, and postal address.
• Payment Information: If you make a purchase or reservation through the Website, we may collect payment details (e.g., credit card number), though these are typically processed by third-party payment providers.
• Event Preferences: Information you provide about your preferences for events, clubs, or dining experiences.

b. Non-Personal Information

• Usage Data: We collect information about how you interact with our Website, such as your IP address, browser type, device information, pages visited, and time spent on the site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

c. Information from Third Parties

• We may receive information about you from third-party partners, such as social media platforms (e.g., Facebook, Instagram) or booking services, when you interact with us through those channels.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and manage our services, including reservations, event planning, and customer support.
• To communicate with you about upcoming events, promotions, or updates (you may opt out of marketing communications at any time).
• To process payments and fulfill transactions.
• To improve our Website, services, and customer experience through analytics and feedback.
• To comply with legal obligations or protect our rights and safety.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating the Website, processing payments, or delivering services (e.g., hosting providers, email services).
• Business Partners: Clubs, restaurants, or event organizers listed on our Website (e.g., Bedroom Beach, CAVO, etc.) to facilitate your reservations or inquiries.
• Legal Authorities: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Coyote Entertainment Ltd, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Choices and Rights

You have the following rights regarding your personal information:

• Access and Update: You may request access to or updates of the personal information we hold about you.
• Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in our communications.
• Cookies: You can disable cookies through your browser settings, though this may affect your experience on the Website.
• Deletion: You may request the deletion of your personal information, subject to legal or operational limitations.

To exercise these rights, please contact us at info@coyotegroup.org.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

6. International Data Transfers

Coyote Entertainment Ltd is based in Bulgaria, and your information may be processed in countries where our service providers operate. We ensure that any international transfers comply with applicable data protection laws.

7. Third-Party Links

Our Website may contain links to third-party websites (e.g., social media pages, partner sites). We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing personal information.

8. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Coyote Entertainment Ltd
Email: info@coyotegroup.org
Address: 2 Lege Str., Sofia 1000, Bulgaria
Phone: +359 895 42 42 46